Terms and conditions

This document is confidential and a signed copy must be retained by the Client and Nutrition Refit.

The Nutritional Therapy Descriptor

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. No claim can be made about the efficacy of any naturopathic nutritional advice.

Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided.

Nutrition Refit requests that by signing this document, the Client understand the following:


  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.

  • Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.

  • Nutritional advice is not a substitute for professional medical advice and/or treatment.

  • Nutrition Refit may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme, and may receive a commission on these products or services.

  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct, a copy of which is available on request.

  • This document only covers the practice of Nutritional Therapy within each consultation, and Nutrition Refit will make it clear if she intends to step outside this boundary.

The Client understands and agrees to the following:


  • I am responsible for contacting my GP about any health concerns. Naturopathic nutritional therapy is not a substitute for professional medical advice and treatment. If I am experiencing symptoms that concern me, or have a condition requiring medical attention, I must consult a qualified medical practitioner.

  • I give permission for Nutrition Refit to contact my GP regarding any agreed aspects of my case

  • If I am receiving treatment from my GP, or any other medical provider, It is my responsibility to inform him/her about any nutritional strategy provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme.

  • It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional programme.

  • If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification.

  • I understand that the advice is personal to me and may not be appropriate for others.

  • I must contact Nutrition Refit should I wish to continue any specified nutritional programme and supplement plan for longer than the original agreed period, to avoid any potential adverse reactions.

  • Recording consultations using any form of electronic media is not allowed without the written permission of both the Client and Nutrition Refit.

Data Protection


  • Nutrition Refit may share your sensitive information with third parties to support your ongoing healthcare.

  • If Nutrition Refit does not receive this consent from you, we will not be able to coordinate your healthcare with other providers which means the healthcare provided by us may be less effective. Please confirm your consent at the end of this document.

  • We may also share your contact information with biochemical testing companies to order tests as part of your healthcare, some of which may be from outside of the European Union. If we do not receive this consent from you, we will review alternative tests from providers based within the European Union. Please tick the box at the end of the form to confirm your consent.


Marketing and Information

We may like to contact you occasionally by email purely to keep you informed of any promotional offers, information on upcoming events and activities which I feel may be of interest to you. You will never be spammed by Nutrition Refit - no junk ever! Please tick the box at the end of this form to confirm your consent.

Case Histories

We may want to share case histories to improve our practice through professional development. This could be through conferences, lectures, online forums, and publishing in medical journals, trade magazines or online professional sites. Case histories will be anonymous. Your name, address and contact details will never be used when sharing case histories. If you are happy for your data to be used for this purpose, please tick the box at the end of the form.

Cancellation Policy

Each package must be completed within 20 weeks after purchase. A programme can only be put on hold in special circumstances, agreed in writing by Nutrition Refit. 

Cancellation must be made no less than 24 hours before the clients appointment by email to caroline@nutritionrefit.com. If less than 24 hours' notice is given, the client’s fee for that session will be forfeited. If you need to cancel remaining sessions on a package, the refund will be calculated as a proportion of the total package cost with an additional £50 admin fee. 

Data Protection Consent

I consent to my sensitive information being shared with other healthcare providers as necessary I consent to my sensitive information being shared with my GP if appropriate I consent to receiving email communications from Nutrition Refit about, but not limited to, articles, free trainings and special offers. You can withdraw your consent to the above communications at any time by clicking on the unsubscribe link at the bottom of every email.

I consent to my data being used for the purpose of professional development (e.g. Case Studies). Data will be anonymous, your name and details will not be used.

You can withdraw your consent to the above at any time by emailing Nutrition Refit at caroline@nutritionrefit.com. All data is processed in accordance with Nutrition Refit's privacy policy.

We understand the above and agree that our professional relationship will be based on the content of this document.

We declare that all the information we share during this professional relationship is confidential and to the best of our knowledge, true and correct.

A copy of the terms and conditions will be emailed to you upon confirmation of your first appointment.